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of your IT management with GLPI
Asset Management and Help Desk with GLPI
Get your IT in order. Take control. Scale without chaos.
We implement, configure, and manage GLPI for small and medium-sized businesses that need real visibility into their assets, users, and tickets.
If your IT works like this, you're losing control
What is GLPI?
GLPI is an open-source ITSM and ITAM platform that enables IT asset management, help desk administration, automated inventory tracking, contract/vendor/license management, and SLA monitoring with full traceability. It is a robust, scalable solution adopted globally by businesses and public agencies.
Ideal for small and medium-sized businesses that need to centralize their IT operations: tickets, inventory, assets, licenses, and service metrics.
GLPI Modules
GLPI centralizes ITSM and ITAM on a single platform. Explore its main modules: assets, help desk, inventory, contracts/licenses, and SLA reports.
IT assets under full control
Inventory organized by type, location, and person in charge. History, assignments, and lifecycle status. No Excel, no more “Whose laptop was that?”
Help desk based on order, not faith
Tickets via the portal/email, categorization, automatic assignment, and SLAs. The process no longer depends on “who saw it first.”
Seamless automated inventory
Network discovery and agents to keep assets up to date: hardware, software, and changes. No more “update it when you can.”
Contracts, Suppliers, and Licenses
Keep track of due dates, suppliers, warranties, and licenses. Ideal for avoiding fines, surprises, and duplicate purchases.
SLA and reports for serious management
I measured response times, SLA compliance, and system load. Clear reports for management, not dashboards that no one looks at.
What We Do at CTL
GLPI Services for SMEs: Implementation, Automatic Inventory, Help Desk, SLAs, and Continuous Operations. Select a section to view the details.
Implementation and launch
We install GLPI (on-premises or in the cloud), define the organizational structure, categories, workflows, and SLAs. We lay a solid foundation for operating without having to improvise.
- On-premises or cloud deployment
- Initial Setup
- Organizational Structure Modeling
- Configuring Categories and Flows
- SLA Settings
Benefits of working with CTL as a a GLPI Silver Partner
01
Specialized technical support
We're here to support you every step of the way.
02
Custom implementation
We tailor GLPI to the specific needs of your business.
03
Updates and Customization
We keep you up to date with the latest versions and developments tailored to your needs.
04
Quality Assurance
We have a certified team that ensures optimal and reliable results.
