How Raízen Centralized Monitoring of Its IT Infrastructure Using Zabbix and Grafana
Raízen was using fragmented monitoring tools, with poor alert correlation and limited visibility into critical applications. CTL implemented a platform using Zabbix and Grafana to unify metrics, improve proactive detection, and accelerate operational response.
Context
Raízen is a leading energy company in Argentina, with operations that include refining, fuel distribution, and retail. Operational continuity depends on a technological infrastructure that connects industrial processes, critical applications, and digital services.
Initial challenges
Before the project, the organization used multiple monitoring tools without a centralized view, which made it difficult to diagnose and efficiently manage incidents in critical systems.
- Lack of correlation between alerts.
- Poor incident traceability.
- Lack of visibility into critical applications.
- Lack of centralized dashboards by area.
- Risk of a direct impact on operations.
Operational signal
Real-time visualization (light mode) to display trends and variations in events.
The solution
CTL led the implementation of an enterprise monitoring platform using Zabbix and Grafana, following a comprehensive process: diagnosis, design, installation, data source integration, and custom dashboards.
Diagnosis and Design
- Technical assessment of critical infrastructure and applications.
- Development of custom templates.
Implementation
- Installation and configuration of Zabbix and Grafana.
- Integration of multiple data sources and logs.
- Dashboards for technical, operational, and executive departments.
Adoption
- Training for the technical team.
- Post-implementation documentation and support.
Results
Centralized monitoring to reduce blind spots and improve operational oversight.
Early detection and more actionable alerts through correlation.
Improved diagnostics and traceability to speed up incident resolution.
Dashboards tailored to technical, operational, and executive needs.
Project Progress
Raízen and CTL continue to work on developing the platform, adding more layers of observability and new integrations with industrial processes, to enhance traceability and optimize real-time decision-making.
Centralized monitoring for critical operations
Implementation, profile-based dashboards, and support for hybrid and industrial environments.